Bodyvia Terms of Service

Clear terms for confident shopping

These Terms of Service explain the conditions for using the Bodyvia website, placing orders, accessing customer support, and shopping personal care, hygiene, wellness, oral care, first aid, recovery, and home health essentials.

Clean personal care products arranged on a soft neutral counter
Terms designed for clarity Understand website use, order responsibilities, support, returns, discounts, and customer care.

Agreement overview

Terms that guide every Bodyvia visit

By accessing or using the Bodyvia website, browsing products, creating a purchase, or using any customer support feature, you agree to follow these Terms of Service. These terms apply to all visitors, customers, and users of the website.

Bodyvia provides access to personal care, hygiene, skin and body care, oral care, hair grooming, first aid, home health, care devices, wellness support, mobility, recovery, and daily health monitoring products. These terms are written to support clear shopping, responsible website use, and dependable customer care.

Website use

Use the site responsibly

You agree to use the website only for lawful shopping, browsing, account, support, and order-related purposes.

Order details

Provide accurate information

Customers are responsible for entering accurate contact, shipping, billing, and order information at checkout.

Customer support

Help is available 24/7

Bodyvia provides customer support for order questions, delivery information, returns, exchanges, and product guidance.

Skincare and personal care bottles arranged neatly for daily care

Orders and payments

Shopping terms for Bodyvia orders

When you place an order through Bodyvia, you agree that the information provided at checkout is accurate and complete. Bodyvia may review, confirm, cancel, or refuse an order if information appears incorrect, incomplete, unavailable, or inconsistent with these terms.

  • Prices, product details, availability, and promotions may be updated as needed.
  • Selected promotional products may receive an automatic 20% discount when eligible.
  • Email subscribers may receive an automatic 15% sitewide discount after successful subscription.
  • No discount code is required for the automatic discounts described on the website.

Shipping and delivery

Free shipping with clear delivery support

Bodyvia offers free shipping on every order. Standard delivery time is typically 3–5 calendar days. Delivery timelines may depend on the order details, delivery location, carrier handling, address accuracy, and other circumstances outside normal store control.

  • Customers should provide a complete and accurate delivery address.
  • Order support is available for shipping questions and delivery updates.
  • Bodyvia may request order details to help review shipping or delivery concerns.
Bath and body care essentials displayed in a clean wellness setting
Oral care and hygiene products arranged on a clean counter

Returns and exchanges

Support after your order arrives

Bodyvia offers free returns and exchanges within 30 days. Customers should contact support with order details so the request can be reviewed clearly and handled as smoothly as possible.

  • Return and exchange requests should be made within the 30-day return window.
  • Products should be handled with care while a return or exchange request is reviewed.
  • Support can help review product concerns, order details, and next steps.

Full terms sections

Important terms to review

These sections explain product information, account responsibilities, website content, limitations, and updates to the Terms of Service.

Product information and availability

Bodyvia works to present product descriptions, images, pricing, and availability clearly. Product availability, images, packaging, descriptions, and pricing may change. If a product becomes unavailable or an order detail needs review, Bodyvia may update, cancel, or adjust the order as appropriate.

Website use and prohibited activity

You agree not to misuse the website, interfere with website security, submit false information, copy content for unauthorized commercial use, attempt unauthorized access, or use the website in a way that may harm Bodyvia, other customers, or the website experience.

Health and product use information

Bodyvia product information is provided for general shopping and product understanding. Customers should read product packaging, labels, warnings, directions, ingredients, and usage instructions before use. Product choices should be made based on personal needs and responsible care.

Website content and intellectual property

Text, design elements, layout, graphics, page structure, and website content displayed by Bodyvia are provided for store use and customer shopping. Customers may not copy, reproduce, sell, or misuse website content without permission.

Limitation of responsibility

Bodyvia aims to provide a reliable website and customer experience, but the website may not always be uninterrupted, error-free, or available at every moment. Bodyvia is not responsible for delays, technical interruptions, inaccurate customer-provided information, or circumstances outside normal store control.

Updates to these Terms of Service

Bodyvia may update these Terms of Service when needed. Continued use of the website after updates means you accept the revised terms. Customers should review this page periodically to stay informed.

Questions about these terms?

Bodyvia customer support is available 24/7 for questions about orders, shipping, returns, exchanges, product support, discounts, and these Terms of Service.

Email: support@bodyvia.lat Phone: +1 (918) 801-2203 Address: 4405 Johnson Farms Dr, Mustang, OK 73064, United States
Contact support